join our team!

Are you an experienced disability support worker looking for a team that values you? Or do you have a passion for helping others and want to grow in this field?

We’re always looking for dedicated, compassionate individuals who want to make a real difference!

hear from our families & staff…

  • "Isla Care has been our son's care provider for a number of years now. The level of care provided to him is second to none. Karl and Grace provide a level of genuine care to him, as if he was their own child and they have taken their time to find staff and gone through the process of vetting staff who have the same attitude and high-level of care and genuine concern for their clients. I cannot recommend highly enough, Isla Care, for any parents who needs and is considering engaging somebody to care for their child or adolescent."

    Mark N - Parent

  • “I have the privilege to be a staff member at this amazing company. They prioritise putting their participants first and ensuring they have the best quality of life. Couldn't recommend this company more!”

    Joshua LC - Staff member

  • “I highly recommend Isla Care for their outstanding disability support services. Their professional and compassionate team is dedicated to understanding each individual's unique needs. They provided a personalised approach that empowers participants and promotes independence and wellbeing. Communication is seamless, and the staff genuinely care about building trust and positive relationships. I can't recommend this organisation enough!”

    Mackinley C - Staff member

  • "I have the pleasure of working for Isla Care and I can say, with confidence, they go beyond measure. The amount of support and value they uphold towards both staff and participants is incredible. They are committed to ensuring growth and achieving one's true potential. I am grateful to be a part of their company."

    Enzian H - Staff member

  • “Great organisation! Excellent client focus, many years of experience with them, and have no complaints. Highly recommended!”

    James A - Staff member

  • "I feel so lucky to be a staff member at Isla Care. Both Grace and Karl, the Directors of Isla Care, are passionate about looking after both their staff and participants. They have created a nurturing environment where everyone thrives. It's incredibly rewarding to see our participants grow more independent and achieve their goals with our support. Being part of such a dedicated and compassionate team is truly the best and makes it so easy to go to work every day!"

    Olivia K - Former staff member

  • "I recently began working with Isla care and have found it to be far better than previous companies I have worked for. All the staff are lovely and genuinely care for their participants. Would highly recommend to others!"

    Summer-Rose T - Former staff member

why join us?

career progression.

There’s always room to grow, with opportunities for leadership roles and new positions as you develop.

24/7 confidential support.

We care about your well-being. We cover the cost of 24/7 anonymous counselling for all staff.

teamwork and flexibility.

We support each other! Flexible daytime and nighttime shifts are available.

a family, not just a workplace.

We are a family-run business with long-term participants and a close-knit team. Relationships matter to us.

job security and growth.

We hire for the long term. Our participants rely on stable, familiar support workers, and we want staff who are here to stay.

ongoing training and support.

We provide paid training, buddy shifts, and work closely with participants and other practitioners to ensure you feel confident and prepared.

who are we looking for?

  • You may already have experience working in disability support, aged care, mental health, youth work, or other support-based roles. We highly value hands-on experience and the understanding, patience, and practical skills that come with it. At Isla Care, we’re looking for people who genuinely care about making a positive difference in the lives of others.

  • We understand that experience comes in many forms. You may have supported a family member or loved one, worked in customer service, education, health, childcare, hospitality, or another people-focused role that has helped you build strong communication, problem-solving, and relationship-building skills. If you have compassion, emotional intelligence, and the ability to connect with people, we encourage you to apply.

  • We’re looking for people who are reliable, committed, and take pride in showing up consistently for participants and their families. Building trust is such an important part of support work, and participants rely on support workers who are dependable, respectful, and professional in every interaction.

  • You don’t need to know everything on day one. We value people who are open to learning, willing to take feedback onboard, and eager to continue growing both personally and professionally. If you’re passionate about this field and have the right attitude, we’ll support you with ongoing training, mentoring, and guidance along the way.

  • Above all else, we’re looking for people with heart. People who are patient, compassionate, understanding, and genuinely passionate about helping others live meaningful and connected lives. If you’re someone who wants to build real relationships, create positive experiences, and be part of a supportive and values-driven team, we’d love to hear from you.

what’s involved?

  • You’ll help support participants with everyday tasks such as personal care, meal preparation, household routines, prompting, emotional support, and building independence in daily living skills. Every participant is different, so you’ll take the time to understand their routines, preferences, goals, and support needs to provide care that feels personal and empowering.

  • You’ll support participants to get out into the community and enjoy meaningful experiences that build confidence, connection, and independence. This may include attending appointments, going to the gym, shopping, social outings, day trips, recreational activities, or simply helping someone feel comfortable and supported in community settings.

  • You’ll build genuine, long-term relationships with participants and their families through consistency, trust, patience, and understanding. At Isla Care, we believe strong relationships are at the heart of quality support, and the connections you build can make a real and lasting difference in someone’s life.

  • You’ll provide calm, respectful, and person-centred support to participants with complex needs or behaviours of concern. This may involve following behaviour support strategies, helping participants regulate emotions, redirecting behaviours, and creating environments where participants feel safe, understood, and supported without judgement.

  • You’ll work closely alongside directors, support workers, families, therapists, and practitioners to ensure participants receive consistent and high-quality support across all areas of their lives. Clear communication, teamwork, professionalism, and maintaining accurate documentation are all important parts of the role.

  • You’ll take part in regular training, mentoring, team meetings, and one-on-one support with directors to help you continue building your skills and confidence. Whether you’re experienced in the industry or still learning, we’re committed to supporting your personal and professional growth every step of the way.

  • At Isla Care, support goes beyond simply completing tasks. You’ll play an important role in helping participants live a life that feels fulfilling, connected, and empowering. Whether you’re helping someone achieve a goal, try something new, build confidence, or simply feel heard and valued, the work you do will have a genuine impact.

what are the steps?

submission

Submit your resume/CV and a cover letter by emailing info@islacare.com.au or by completing the application form on our website. Our hiring team will carefully review your application to assess if you’re a great fit for a position with us.

initial call

If your skills and experience align with what we’re looking for, we’ll reach out as soon as possible for an initial phone call. This is a chance for us to get to know you better, ask a few questions, and learn more about your experience and passion for support work.

interview

If your initial call goes well, we’ll be in touch via email to organise a face-to-face interview. Prior to your interview, you’ll receive a series of pre-screening questions to complete. During the interview, you’ll have the opportunity to meet with our team, discuss your experience, and learn more about the role and what life at Isla Care is all about.

offer letter

If you’re successful, we’ll send through an official offer letter along with your job description and warmly welcome you to the Isla Care team!

onboarding

Once your offer is accepted, we’ll begin your onboarding process and guide you through each step to help you feel confident, supported, and ready to start your journey with Isla Care.

apply today!

If you're ready to join a team that values compassion, inclusion, and your unique strengths, we’d love to hear from you. Please complete the enquiry form below and attach your resume and cover letter. We look forward to connecting with you soon!