why choose us?

Isla isn’t just a name. It’s what we stand for.

These four principles - independence, support, learn, achieve - are at the heart of everything we do, guiding how we support people to achieve their goals and make choices in ways that are safe, meaningful, and right for them.

Directors of Isla Care

Karl + Grace Kuczyński

Isla Care was founded on a simple belief that disability support can and should be done better.

Karl established Isla Care after repeatedly seeing people with disability treated as tasks on a roster rather than as individuals. Too often, support was driven by systems and paperwork instead of the person, with personal needs, strengths, and dignity overlooked. Isla Care was created to provide support that is respectful, consistent, and truly person-centred.

Karl, with his wife, Grace, set out to build a service focused on understanding the whole person. This includes their needs, goals, routines, and individuality, not just what is documented in plans or reports. Support is delivered in a coordinated way, working alongside therapists and other professionals to consider all aspects of a participant’s wellbeing. Participants and families are supported to accurately record needs and progress, so NDIS plans and reviews are based on real experiences and outcomes. These values continue to guide the way Isla Care operates today.

Today, Isla Care is a trusted disability support provider on the Gold Coast, offering Supported Independent Living and Short-Term Accommodation through a stable and experienced team.

For more than 18 years, we’ve supported people with disability in their day-to-day lives, building independence, confidence, and meaningful routines. Long-term, respectful relationships are at the centre of how we work.

Consistency is a big part of that. Many of our team members have been with us for years, allowing strong, familiar relationships to develop. We prioritise matching participants with the right support workers based on their needs, personality, and preferences.

We work closely with families, therapists, and other professionals to ensure support is consistent and reflects real day-to-day support. Our focus is on achieving meaningful outcomes that support each person’s goals.

All Isla Care team members hold a valid NDIS Worker Screening Clearance and go through a thorough recruitment process before joining our team. Our staff are supported with ongoing training, and we ensure all relevant requirements such as first aid, CPR, and clearances are kept up to date.

We stay closely connected through regular check-ins with both our team and the families we support, and where involved, we work alongside allied health professionals to keep everything aligned. We regularly review how we work to make sure we’re meeting NDIS requirements and maintaining a high standard of support.

If you or someone you support is looking for consistent, thoughtful, and person-centred disability support, we welcome you to get in touch.

  • To be a trusted leader in disability support, where people with disability live full, empowered lives – supported by carers who are equipped, ethical and inspired to deliver safe, reliable and transformative care.

  • Provide high-quality, responsive support that respects dignity, amplifies choice, encourages independence, and enables people with disability to pursue their goals and aspirations.

  • We believe in championing diversity and embracing the uniqueness of each person. Your well-being and that of your loved ones are at the heart of everything we do. Our mission is to foster independence, nurture dreams, and empower individuals to live their best lives.

what sets us apart?

Tailored support

We recognise that every individual has unique needs and aspirations. That's why we offer a wide range of personalised services, ensuring our support is specifically crafted to meet your requirements.

Passionate caregivers

Our team is driven by passion and dedication. We're not just caregivers; we're advocates, supporters, and partners in your journey towards achieving your goals and leading a fulfilling life.

our services

We provide a wide range of services on the Gold Coast, tailored to meet your needs.

  • We provide community engagement with a focus on keeping active and healthy. Accessing social and civic activities to bolster skills, confidence, improve mental health and encourage independence.

  • Whether it’s 1:1 support or matching you up with people with similar interests – we support you to achieve your goals and help you live a life you love.

  • We support you with a wide variety of daily personal tasks to help you live as independently as possible.

  • We provide tailored overnight respite care at our Gold Coast respite facility, to support every person’s individual needs and encourage independent living.

  • Enjoy life in one of our lovely SIL homes. A space to thrive, be yourself and have opportunities to learn, grow and develop life skills.

    We’ll work together to match you with housemates that best suit your lifestyle, abilities, personality and interests. Everything starts with open conversation, so we’ll step you through your options and answer questions or concerns. If you’re interested, contact us, we’re more than happy to show you around.

  • Our STA service on the Gold Coast provides a home away from home. We offer respite accommodation that provides quality and reliable care, friendly staff, comfortable accommodation, and access to all the fun and attractions the Gold Coast offers.

  • Isla Care’s support team can help ease the stress when it comes to attending appointments, pickups and drop-off’s and any other transport needs.

Learn more

hear from our families & staff…

  • "Isla Care has been our son's care provider for a number of years now. The level of care provided to him is second to none. Karl and Grace provide a level of genuine care to him, as if he was their own child and they have taken their time to find staff and gone through the process of vetting staff who have the same attitude and high-level of care and genuine concern for their clients. I cannot recommend highly enough, Isla Care, for any parents who needs and is considering engaging somebody to care for their child or adolescent."

    Mark N - Parent

  • “I have the privilege to be a staff member at this amazing company. They prioritise putting their participants first and ensuring they have the best quality of life. Couldn't recommend this company more!”

    Joshua LC - Staff member

  • “I highly recommend Isla Care for their outstanding disability support services. Their professional and compassionate team is dedicated to understanding each individual's unique needs. They provided a personalised approach that empowers participants and promotes independence and wellbeing. Communication is seamless, and the staff genuinely care about building trust and positive relationships. I can't recommend this organisation enough!”

    Mackinley C - Staff member

  • "I have the pleasure of working for Isla Care and I can say, with confidence, they go beyond measure. The amount of support and value they uphold towards both staff and participants is incredible. They are committed to ensuring growth and achieving one's true potential. I am grateful to be a part of their company."

    Enzian H - Staff member

  • “Great organisation! Excellent client focus, many years of experience with them, and have no complaints. Highly recommended!”

    James A - Staff member

  • "I feel so lucky to be a staff member at Isla Care. Both Grace and Karl, the Directors of Isla Care, are passionate about looking after both their staff and participants. They have created a nurturing environment where everyone thrives. It's incredibly rewarding to see our participants grow more independent and achieve their goals with our support. Being part of such a dedicated and compassionate team is truly the best and makes it so easy to go to work every day!"

    Olivia K - Former staff member

  • "I recently began working with Isla care and have found it to be far better than previous companies I have worked for. All the staff are lovely and genuinely care for their participants. Would highly recommend to others!"

    Summer-Rose T - Former staff member